Renting a van for the first time can open up many opportunities, whether you’re moving house, heading out on a group adventure, or transporting goods for a project. But stepping into unfamiliar territory—especially with a larger vehicle—can bring its own set of challenges. Understanding what to do (and what to avoid) before, during, and after your rental can make a big difference in how smooth the experience goes.

The process starts with choosing the right van for your needs. It’s important to think through your reason for renting. Are you moving heavy furniture? Transporting a large group of passengers? Delivering business equipment? The type of van you need—cargo, passenger, or high-roof model—should match your goals. First-time renters sometimes choose the wrong vehicle out of haste or price sensitivity, only to find out too late that it doesn’t fit their load or their passengers comfortably.

Once you know what you need, book in advance. Van rentals are especially popular on weekends and at the end of the month when people move more frequently. Waiting too long can mean limited availability and higher prices. Early reservations also give you more time to read through rental terms, compare options, and prepare for the day of pickup.

Reading the rental agreement might not be exciting, but it’s essential. Understanding the mileage policy, fuel requirements, insurance coverage, and late return fees will prevent unwelcome surprises. A rental van may come with daily mileage caps or fuel return rules that, if missed, could increase your total cost. Insurance is another big factor. While it might be tempting to decline coverage, your personal auto policy may not cover commercial or oversized vehicles. It’s best to confirm with your provider or opt into the rental company’s insurance if needed.

When you arrive at the rental location, don’t rush out with the keys. First, take a careful walk around the van and note any damage or irregularities. Check the tires, look for dents, confirm the fuel level, and make sure all lights are working. Take photos or a quick video of the van as proof of its condition before driving off—this can protect you from being blamed for damage you didn’t cause.

Driving the van may take some getting used to, especially if it’s larger than your personal vehicle. Be mindful of the van’s size—wide turns, longer braking distances, and limited rear visibility are all part of the experience. Use mirrors often, plan your parking stops ahead of time, and allow extra time for maneuvers. It’s okay to take it slow and practice in a parking lot if needed.

Packing the van also requires strategy. Don’t overload or pile items in a way that blocks your rearview mirror, even if you’re relying on side mirrors. Distribute the weight evenly and secure items with straps if you’re transporting cargo. If you’re driving passengers, make sure everyone has a seatbelt and enough room for comfort.

As your rental period comes to an end, it’s important to return the van on time and in the same condition you received it. Refill the fuel if required by the agreement, and give the van a quick clean-up—removing trash, wiping down surfaces, and checking for forgotten items. While some renters assume the company handles cleaning, excessive mess may result in added fees.

A successful first-time van rental doesn’t require advanced experience—just some thoughtful preparation, common sense, and a willingness to take the process seriously. Renting a van gives you access to space and convenience you wouldn’t otherwise have, but it also comes with responsibility. By staying organized, driving cautiously, and respecting the rental agreement, you can ensure that your first experience behind the wheel of a rental van is smooth and stress-free.